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AI-powered Shopify Salesforce Integration

PowerSync is committed to helping retailers, wholesalers, and manufacturers maximize their investment in CRM and eCommerce technology by finding the most efficient solution that addresses each business’s unique set of needs.

With a custom strategy and by implementing off-the-shelf and tailored tech solutions, we help our customers boost and stabilize revenue, reduce operational costs, and, most importantly, empower their teams to make real-time strategic decisions. We support you at each step of the journey: from planning and implementation to ongoing support and optimization.

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Pricing Tiers

Pick a plan that fits your business needs and desired outcomes

Starter

starting at

$49/month

 
Integration benefits:
  • Shopify Platform (only)
  • Catalog Data
  • Customer Data
  • Sales Data
Get a Quote

Enterprise

starting at

$197/month

 Integration benefits:
  • Shopify Plus (only)
  • Abandoned Carts
  • Powerful Data Mappings
  • Integration Monitoring
  • Dedicated Support Specialist 
  • Short SLAs
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Custom

pending discovery session

Contact Us

 
Integration benefits:
  • Shopify Platform (only)
  • Catalog Data
  • Customer Data
  • Sales Data
Get a Quote

Shopify Salesforce Integration Benefits

Lead Capture

Capturing your prospects early and nurturing them on their journey will help you boost customer engagement, customer conversions, and revenue.

Personalization

With customer information in both systems, you can personalize the customer experience across multiple channels and maximize customer Life Time Value (LTV).

Sales Data

Track customer registration, churn, LTV, sales revenue, popular products, and more. Make educated decisions that will help you grow your business.

Team Efficiency

Make your customer service teams more efficient by giving them a 360-degree omnichannel view of the customer journey with your brand in a single place.

Abandoned Carts

Capture and engage with your potential buyers within minutes to address any concerns, answer any questions, offer incentives, and grow your conversion rates.

Data Normalization

Powerful data lookups, smart record updates, and data deduplication business logic to keep customer data clean and easy to consume.

Additional Value

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Mass Data Updates

Salesforce and Shopify (create, read, update) operations. You’ll benefit from the automatic sync of all future data, and you can perform mass synchronization of past (historical) data in your system.

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Lightning-Fast Sync Process

Synchronize data in real-time and be able to act quickly while prospects are engaged with your brand. Rapid customer interaction is proven to boost conversion, build brand trust, and grow customer loyalty.

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AI-powered Issue Resolution

Keep your data pristine with AI-powered issue resolution, minimizing synchronization issues. Our cutting-edge integration between your Shopify store and Salesforce CRM empowers data-driven decisions.

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Helping businesses grow through automation since 2011

Give your team more time to focus on the right things. Invest in a Salesforce Shopify integration solution from a tech partner who cares about your success.

  • Eliminates manual data entry
  • Designed with scale in mind
  • Reduces overhead
  • Historical data synchronization
  • Responsive customer service
  • White-glove onboarding

PowerSync Promise

Enjoy full-scale automation for your business

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Seamless Integration

Seamless, customizable integration to grow sales and enable world-class customer service.

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Process Automation

Eliminate double entries. PowerSync will automate your process.

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Team Efficiency

No more lag-time. PowerSync synchronizes data between Shopify and Salesforce in real-time.

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PowerSync was built to make your business process more manageable and open up your schedule

White-glove installation and support are available upon request.

Request a Quote

Drop your information into the form below, and a Customer Success Professional will reach out to offer a risk-free consultation and quote.

FAQ

How easy is it to integrate Shopify and Salesforce?

It’s very simple. We are able to install, configure, test, and deliver a working integration within 2-3 business days into a single environment. If one or both platforms are customized, the onboarding effort becomes larger.

What data can I send from Shopify to Salesforce?

Using the Shopify Salesforce adapter, you can send several types of data from Shopify to Salesforce. For example, catalog data (products), customer data, and sales data (orders). If you have unique requirements, let us know and we can schedule a discovery call to discuss the level of effort.

How quickly is the data sent from Shopify to Salesforce?

The data is processed and sent within minutes.

Can the Shopify and Salesforce integration handle large data volumes?

Yes, our integration is frequently tested with large data volumes. We’ve successfully synchronized catalogs of millions of products, and our Shopify Salesforce connector can handle hundreds of orders per hour without breaking a sweat.

Does Shopify to Salesforce integration work with Country, State Picklists?

Yes, the Shopify and Salesforce integration supports Country/State picklist values, and automatic synchronization between Country and State lists in Salesforce with Shopify can be enabled.

What is the price of Shopify and Salesforce integration?

To integrate Shopify with Salesforce, we charge a monthly license & support fee for this integration. The fee depends on multiple parameters: annual order volume, average order value, and the average number of products per order.

There is also a one-time onboarding fee to install and configure the integration. We also help our customers synchronize their historical data (for example, all orders from the last three years) upon request; see the next question regarding the onboarding effort for more details.

The cost of the onboarding effort also depends on how much hand-holding your team will require to get this integration up and running.

Can you help with data migration and/or onboarding efforts?

Yes. There is a one-time onboarding fee that is applied to your first invoice, and the cost differs depending on the scope of work and the level of engagement you require:

  • Basic – Only offered if you are working with one of our approved Salesforce and Shopify integration company partners to do the integration for you.
  • Select – Standard onboarding effort mainly focused on installing the software on both platforms and basic configuration (up to 2 environments, usually staging and production environments). This is a good option if you have in-house Salesforce personnel who are allocated/dedicated to this project.
  • White-glove – We do everything with minimal effort on your side. This option is best if you have custom needs and/or you need assistance with data migration or synchronization of your legacy/historical data between both platforms.
Do you offer ongoing support?

Yes, we offer ongoing technical support and business consultation for your fast-evolving business.

What are the advantages of integrating Shopify and Salesforce Sales/Service Cloud?

If you are using both Shopify and Salesforce, you (or your direct reports) have to hop between platforms to collect data and organize it in a meaningful and digestible format. To quickly review your business performance across all channels, you must attempt to manually push data from Magento to Salesforce, an inherently error-prone and time-wasting prospect.

The Shopify and Salesforce connect integration lets you access your Shopify data in Salesforce effortlessly.