What customer’s are saying about Powersync.
"Before PowerSync, our customer service reps had to manually input customer and order information into Salesforce. This platform has saved us over 6 man hours a day, freeing up our customer service reps to attend to other projects! Highly recommend this service!!"Mark Chenoweth, Director of Sales & MarketingNewmedical Technology, Inc.
"We have purchased many extensions, worked with many software developers and freelance programmers and the team at Powesync ranks in the top as far as responsiveness and ease in working with. The extension works just as advertised and we are very happy with it."Nathan StrumAllied Offices
"Our experience with the PowerSync team was great. [They] worked closely with us and with our client to answer our concerns and create a solution that all parties were satisfied with… The real value of the [PowerSync] connector is in its flexibility and the level of support that is provided on an ongoing basis. Constant honest communication is the most essential part to developing trust in a business relationship. The PowerSync team are great communicators and are always willing to go the extra mile to track down and solve an issue. We will only give a recommendation to one of our clients if we have complete faith in the professionalism, customer service and good will of the company that we are recommending. PowerSync has proven to be worthy of such a recommendation."Tim WagnerTCW Digital
"There is a treasure trove of data sitting in your eCommerce system....how are you extracting it and merging it with other valuable data to make it actionable? If you can't act on the data, it's a wasted asset. PowerSync helps move the data efficiently to a place where it can become more actionable and, therefore, more valuable. PowerSync offered us a robust way to move that data from the eCommerce system to the CRM. There was enough flexibility in the product that we could do exactly what we needed without any customization. Also, the technical support was willing and eager to help with our install and ongoing maintenance. It was an affordable solution given the value of the data that was being moved between systems.
With PowerSync, [our Salesforce organization] is more holistic and offers a more complete and up-to-date picture of all our customers, their purchasing behaviors, product preferences, etc. This data forms the foundation of a strong brand that can deliver a top-quality customer experience informed by data. Transactions are just one part of the customer journey and the data needs to be joined together with everything else we know about the customer. Any business that gets the importance of tying this data together, and uses these two platforms, would benefit from PowerSync."Stuart Kiely, Digital StrategyMatouk
"We've been running this integration for [three] years now with zero hiccups caused by the software (with a few caused by us!). The support team is absolutely excellent - best I've experienced with a software company. They are responsive, knowledgeable and they CARE. I've had a number of instances where they helped me solve a problem that was something that did NOT even have anything to do with their software. They are great partners and it's a great solution."Jamison Day, CEOEnvironmental Lights
"Amazing Connector and Amazing Support. [PowerSync] helped me with everything from the get go! The support was the best I have ever seen. I am extremely happy with my decision to go with Powersync!"Eric SmithHD Buttercup
"Our integration / testing / push to production took about 48 hours and Powersync's support team was available and helpful the entire time. They respond quickly, take calls at 7am and work weekends. I haven't worked with a Salesforce 3rd party that has better customer service."Sam McBride, COORXBar
"The Powersync product and team is awesome! We came to them with 4 business days until our Magento launch date, with 0 hopes of getting a clean integration using other options in that timeframe. Not only did the Powersync team expedite our install, they worked all hours to help us refine and optimize the connection! We now have clean customer data coming across like we have never had before, and features withing the connector (abandoned carts for example), took things off our wish list that we weren't expecting. The app is a game changer for anyone looking to get meaningful data from their Salesforce, Magento integration, and the Powersync team will make sure you are successful! Great work team Powersync!"Jared Marcellus, Director of Customer EngagementTriad Behavioral Health, LLC.