Salesforce is among the big tech companies that have stepped up to the plate to provide assistance during an international health crisis. The Salesforce CEO announced the company is donating money toward the cause as well as leveraging is cloud-based products. Learn about five ways Salesforce is helping to combat COVID-19.
New Salesforce products are on the way in 2020! Get the latest on Einstein Voice and other company news.
While the Salesforce Sales Cloud comes equipped with many features, there are many extensions available in the Salesforce AppExchange that enable users to expand on its functionality.
As advanced features continue to emerge, it is becoming more difficult to imagine an Internet without AI functionality. AI is the future of eCommerce, and these four companies are using it in powerful ways.
Online retail businesses that are not leveraging the power of CRMs are sacrificing the possibility for higher profit margins. When CRMs and eCommerce platforms combine, the potential for growth can be exponentially higher.
The power of digital is being leveraged by every industry in the 21st century. Because of the way the digital economy has advanced, businesses are able to take a more analytical eye to every operational aspect. In the midst of technology advancements lies a massive opportunity to rethink business models and practices altogether. This is digital transformation.
Switching between Salesforce and Voice over Internet Protocol (VoIP) programs takes additional time, which can add up to a considerable amount of lost productivity. That’s why it is important for all company systems to be well-integrated. Salesforce has a ready-made VoIP solution for eCommerce businesses that covers more than 80% of business needs.
If you manage a subscription-based eCommerce business, you know how important it is to keep up with recurring orders, transactions, memberships, and services. mPower is a Magento extension that automates processes and helps maximize recurring revenue.
Because the data stored in Salesforce goes hand-in-hand with your Magento store, integrating the two platforms saves time and improves business processes. In turn, your revenue has the potential to increase.
A Customer Relationship Management (CRM) platform like Salesforce is often used in conjunction with the Magento eCommerce platform. CRMs help enhance customer service, increase customer retention, refine business relationships and promote sales growth.
Many multi-million dollar enterprises are no stranger to Salesforce.com, and businesses that are just getting off the ground are also cozying up to the platform. Even if you haven't worked in Salesforce yourself, chances are you've heard of it. If you are wondering exactly what it is, how it works and why companies worldwide are subscribing to it, this article is for you.
PowerSync was launched in 2011. It offers a solution for bringing ecommerce giant Magento into an automated collaboration with Salesforce – the world's leading CRM. PowerSync's digital connector provides a way for the platforms to talk to each other. Here's how it works.