Magento Maintenance and Support Services

Magento (adobe commerce) maintenance & support services that strengthen the technology and drive your business

Insure your website against problems and declining performance

  • Expertly handled updates
  • Proactive bug detection
  • UX/UI suggestions
  • Nimble release process
  • Responsive communication
  • Ongoing optimization
  • Timely security patches
  • Customer data protected
  • Improved customer experienced

"We decided to go all-in with PowerSync...

… and they found there was a major security issue with a custom-built app we were using. Since the app was not providing much ROI, they highly recommended that we shut it off, which we did.”

Mari Martin, Operations, FloraFlex

The Need for Magento Maintenance and Support Services

An Intricate System: Magento is one of the most robust ecommerce platforms out there. Along with that comes the need for specialized developer knowledge. 

Internal Resources Preserved: Often, in-house tech teams are already bogged down with core operational tasks. Delegating Magento-related queries to internal staff members pulls them away from other pressing obligations.

More Cost-Effective: When it comes to Magento ongoing support, don’t reinvent the wheel. It isn’t practical to take on the business expense of hiring your own Magento expert when you can outsource the work to a company that already specializes in the platform. 

The Magento support team at PowerSync knows Magento inside and out. Trust your ongoing Magento website maintenance to a reputable company with proven niche expertise. 

Here's how we can help

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Maintenance Needs
  • Security patches
  • Bug fixes
  • Code reviews
  • Extension evaluation
  • Frequent reports
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Advanced Solutions
  • Rapid emergency fixes
  • On-page/technical SEO
  • Performance tuning
  • Feature development
  • Priority scheduling
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Fractional CTO Services
  • Design & UX optimization
  • Overhead reduction
  • System integrations
  • Technology products & services consulting
  • Improved scalability of technology platforms

Benefits of Magento Support and Maintenance

If your business isn’t always accessible to your customers, you’ll never survive. When you partner with PowerSync for ongoing Magento maintenance and support services, your ecommerce business will never skip a beat. With our dedicated team of Magento magicians on standby 24/7, your operations will stay running smoothly and continuously.

When you select a Magento development maintenance support package from PowerSync, our team will help you:

Resolve technical issues promptly

If your site goes down or encounters a bug, that can equate to lost business. 

Address security threats

With PowerSync’s Magento security maintenance support, we’ll detect and eliminate vulnerabilities before they cause a domino-effect of damage.

Perform routine updates

Installing the latest Magento updates ensures your website continues to run smoothly and efficiently.  

Install new extensions

When you adopt new technology integrations for your business, we’ll implement them into your existing framework.

Optimize your site for top performance

When it comes to maximizing site efficiency, there are many factors at play. We’ll run your site through a thorough checklist to make sure it stays at peak performance. 

Answer any other questions that come up

When it comes to the Magento platform, we’ve pretty much seen and heard it all. If not, we’ll investigate until we find the answer.  

At PowerSync, we understand that your ecommerce website is amongst your most important digital assets. Let us do the behind-the-scenes work to ensure your Magento store is always running at maximum efficiency.

What if your site got BETTER over time?

Your support team should prevent problems and provide insights for improvement,  so you never have to apologize for your site. PowerSync provides personalized Magento (aka. Adobe Commerce) maintenance and support that protects and strengthens your website investment.

Support
is:

Proactive:  We fix issues before your customers report them, and we install security patches within 24 hours.

Responsive: When issues occur, you can’t afford to wait for a response or a fix. Our team will get to work right away.

Strategic: We consider your analytics and all the moving parts, to find ways to optimise UX and website scalability.

Our Process

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1. Schedule a call

Tell us about your project or a challenge, and let’s see how we can help you.

2. We go to work

Our experienced Magento developers take expert care of your technology, security, and strategic needs.

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3. Grow your business

With your website protected from problems and trusted by your visitors, you are poised to scale.

"The thing that I value with your team above all else is your responsiveness. I feel like you're always there for us."

Jamison Day, CEO, Environmental Lights

Choose a Business-Savvy Tech Partner

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  • Highly responsive communication
  • Deliverables you can count on
  • Work done to spec the first time
  • Focus on producing high ROI

FAQ

Support for Magento 1 ended back in June 2020. Read this post if you’re ready to get started with your Magento 2 upgrade.

Yes, but purchasing a Magento support package ensures that you will receive the best price on the amount of support you need.

Yes! We offer tiered pricing for our support needs. Check out our pricing guide to learn more, or fill out the form below.

Yes! Timeliness is something we pride ourselves on. PowerSync’s team of developers is eager to get to work for your business! We provide Magento emergency support for pressing needs that immediate attention.

Let's discuss your business needs together!

Drop your information into the form below and a Customer Success Professional will reach out to offer a risk-free consultation and quote.

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