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Magento Maintenance and Support Services

Without ongoing maintenance and support, your website becomes exponentially more vulnerable to cyber-attacks, resulting in a loss of customer data.

In 2022, the average cost of a data breach has reached a record high of $4.35MM, according to the 2022 cost of a data breach report by IBM and the Ponemon Institute. However, many experts estimate that the average cost could reach $5MM in 2023.

Magento (Adobe Commerce/Cloud) maintenance & support services strengthen the technology, enhance security, reduce technical debt, reduce operational overhead, and drive your business growth.

 
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"We decided to go all-in with PowerSync ...

... and they found there was a major security issue with a custom-built app we were using. Since the app was not providing much ROI, they highly recommended that we shut it off instead of solving for all security risks, and we did turn the custom application off immediately.

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Mari Martin

Operations at FloraFlex

The Need for Magento Maintenance and Support Services

An Intricate System: Magento is one of the most robust eCommerce platforms out there. Along with that comes the need for specialized developer knowledge. 

Internal Resources Preserved: Often, in-house tech teams are already bogged down with core operational tasks. Delegating Magento-related queries to internal staff members pulls them away from other pressing obligations.

More Cost-Effective: When it comes to Magento's ongoing support, don’t reinvent the wheel. It isn’t practical to take on the business expense of hiring your own Magento expert when you can outsource the work to a company that already specializes in the platform. 

The Magento support team at PowerSync knows Magento inside and out. You can trust your ongoing Magento website maintenance to a reputable company with proven niche expertise.

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Here's how we can help

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Maintenance Needs

  • Security  patches
  • Bug fixes
  • Code reviews
  • Extension evaluation
  • Frequent reports
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Advanced Solutions

  • Rapid emergency fixes
  • On-page SEO
  • Performance tuning
  • Regression testing
  • Production paybooks
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Fractional CTO Services

  • Design & UX Optimization
  • Overhead reduction
  • Platform integrations
  • Technology consulting
  • Platform stability and scalability

Benefits of Magento Support and Maintenance

If your business isn’t always accessible to your customers, you’ll never survive. When you partner with PowerSync for ongoing Magento maintenance and support services, your eCommerce business will never skip a beat. With our dedicated team of Magento magicians on standby 24/7, your operations will stay running smoothly and continuously.

When you select a Magento development maintenance support package from PowerSync, our team will help you:

Resolve technical issues promptly

If your site goes down or encounters a bug, that can equate to lost business.

Address security threats

With PowerSync’s Magento security maintenance support, we’ll detect and eliminate vulnerabilities before they cause a domino effect of damage.

Perform routine updates

Installing the latest Magento updates ensures your website continues to run smoothly and efficiently.

Install new extensions

When you adopt new technology integrations for your business, we’ll implement them into your existing framework.

Optimize your site for top performance

When it comes to maximizing site efficiency, many factors are at play. We’ll run your site through a thorough checklist to make sure it stays at peak performance.

Answer any questions that come up

When it comes to the Magento platform, we’ve pretty much seen and heard it all. If not, we’ll investigate until we find the answer.

At PowerSync, we understand that your eCommerce website is amongst your most important digital assets. Let us do the behind-the-scenes work to ensure your Magento store is always running at maximum efficiency.

"What I value with your team above all else is your responsiveness. I feel like you're always there for us."

That, together with this attitude of caring and responsiveness - I’ve got all I need. I don’t even need to look elsewhere.

Jamison Day

Jamison Day

CEO at Environmental Lights

Magento Platform & Services Audit

At the end of the Magento platform and services audit, you will get a full report with your store's key indicators.

Ready to discuss your Magento Support needs with us and get a complimentary audit of your site? Start by filling out the form below:
  • Security Audit
  • Accessibility Audit
  • Code Audit
  • Performance Audit
  • Data Audit
  • Dev Process Audit

"Who told you Magento is a horrible platform?"

Only developers who lack platform expertise make such statements. We will never blame Adobe Commerce/Magento for the performance issues on your website. Instead, we will use the inherent power and flexibility of the platform to fix them. Its technology; anything can be done!

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Igor Krasnykh

Founder/CEO at PowerSync

Why Choose PowerSync Magento Performance Optimization Services

  • Expert eCommerce Advice: We’ll use our years of experience to help guide you in the right direction for store scalability;
  • Responsive Communication: At PowerSync, we pride ourselves on providing top-notch customer service;
  • Quick Solutions That Actually Work: We deliver what we say we will deliver, and we do it promptly;
  • Accessibility: 10% of the population in the world (~80M people) live with at least one disability.
  • On-page SEO optimization;
PowerSync, 2023 top Magento company in Austin TX

Improve your profit, reduce cost, and risk with Magento managed services

Get started today with a complimentary 30-minute consultation.

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Unlock the potential of your business

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Reduce Buyer Friction

Fast, error-free pages build trust, increase session time, and delight your customers.

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Improve Organic Reach

Better on-page SEO, structured data, and user experience make your site look better to Google.

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Boost Revenue & Profits

More traffic, more trust and better user experience can add up to more leads and sales.

FAQ

When will Magento 1 support end?

Support for Magento 1 ended back in June 2020. Read this post if you’re ready to get started with your Magento 2 upgrade.

Can we request support without purchasing a Magento and support services?

Yes, if you need help fast, we will do our best to help you resolve any critical or major production issues; however, buying Magento Support Services from us will be required for any long-term engagement to minimize your spend and maximize the ROI from your investment.

Is there a minimum commitment when buying your Magento Support Services from PowerSync?

Yes, we require at least an annual commitment. Anything of a shorter duration will likely not bring you a positive ROI for your business, regardless if you choose to work with us or any other agency.

We have a pressing issue. How quickly can you get started?

Assuming all agreements are in place and there are no financial or access blockers, the PowerSync team can engage in a matter of 24-48 hours.

How much time does it take for you to audit my website?

An average audit usually takes a few days to complete and a few more days to compile a report.

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